Quality Policy

Commitment to Excellence and Customer Satisfaction

Horizon PSS maintains quality management processes aligned with ISO 9001, ISO 13485, and MIL-STD requirements to support mission-critical power system programs. Quality processes are structured to meet contractual obligations, regulatory compliance, and program-specific technical requirements.

Standards-Driven Quality Assurance

Quality verification is tailored to match program-specific standards:

Military programs: MIL-STD process controls, workmanship standards, environmental qualification, EMI compliance verification
Medical programs: ISO 13485 traceability, IEC 60601-1 safety certification support
Industrial programs: Production scalability validation, continuous operation testing, dynamic load verification

This standards-specific approach ensures quality verification matches the regulatory framework your program requires.

Configuration Control & Change Management

Configuration management extends across the entire product lifecycle. Every custom and semi-custom design is maintained under formal revision control with complete documentation of engineering changes. Process Change Notifications (PCNs) are issued for any design modification, component substitution, or process change that could affect form, fit, or function. This discipline ensures production continuity and reduces qualification risk for programs with multi-year production horizons.

Traceability & Compliance Documentation

Complete traceability is maintained from raw materials through final shipment:

Unit serialization and component lot tracking
Test data records supporting regulatory audits and DHF requirements
MIL-STD test reports, qualification data, and compliance declarations for military programs
ISO 13485-aligned documentation and IEC 60601-1 safety file support for medical programs

This audit-ready approach reduces procurement team exposure during regulatory review.

Supplier Quality Management

Component suppliers are qualified based on quality certifications, delivery performance, and technical capability. Critical components undergo incoming inspection and electrical verification before production use. Supplier quality audits and performance tracking ensure consistent material quality across production runs. For military and medical programs, component sourcing follows counterfeit avoidance protocols and authentic parts verification.

Continuous Improvement

Continuous improvement is embedded in operations through process refinement, advanced technology adoption, and workforce development. Regular education and training programs ensure technical staff remain current on industry standards, component technologies, and qualification requirements. Quality management practices are updated to align with evolving industry requirements and strategic direction.

Risk Management

Risk management processes identify and mitigate potential impacts on product suitability and program success. This includes design validation, environmental stress screening, failure mode analysis, and qualification testing that verifies safety, performance, and reliability under actual operating conditions. Risk assessment is integrated into design review, not added at final test.