Quality Policy
Commitment to Excellence and Customer Satisfaction
At Horizon Electronics, our driving force is customer satisfaction. We have established a comprehensive quality policy that reflects our unwavering commitment to delivering exceptional products and services.
Our primary focus is on meeting the requirements of our valued customers. We strive to manufacture and supply products and services that consistently meet their contractual, privacy, and quality expectations. Adhering to the highest industry standards and legal obligations is our priority.
Continuous improvement is at the core of our operations. We foster a culture that encourages innovation, embraces advanced technologies, and refines our work processes. By doing so, we enhance the effectiveness and efficiency of our products and services across all aspects of our organization, from development and purchasing to manufacturing, risk management, and quality control.
We invest in the professional competence and growth of our employees. Through regular education and training programs, we ensure our workforce remains knowledgeable and skilled in the latest industry trends, technologies, and best practices. Our goal is to maintain a highly competent team that excels in every aspect of our business.
Compliance with industry standards and regulations is of utmost importance to us. We maintain a robust quality assurance system in accordance with the ISO 9001 standard. By adhering to rigorous processes and guidelines, we ensure the highest levels of quality and reliability in our products and services, surpassing industry standards and meeting customer-specific obligations.
We prioritize risk management to mitigate any potential impact on the suitability of our products and the satisfaction of our customers. Through a comprehensive risk management approach, we ensure the safety, performance, and reliability of our solutions. Our commitment to customer satisfaction drives us to consistently deliver products and services that exceed expectations.
As industry leaders, we continually enhance our quality management practices to align with the latest industry requirements and our strategic direction. We embrace innovation, advanced technology, and automated processes to guarantee the quality and reliability of our products and services. By setting new standards of excellence in the power solutions sector, we strive to be the preferred partner for our customers.